Delivery & Returns
Expected Processing and Shipping Time
The expected processing time for every order is 1-3 business days after checkout. Orders received on Saturday and Sunday are processed on the next business day. Please note that the delivery times listed below DO NOT include our standard processing time
- FedEx Standard Overnight should arrive one full business day after the package leaves our fulfillment facility
- FedEx 2-Day should arrive two full business days after the package leaves our fulfillment facility
- Priority Mail and First-Class Mail should arrive via USPS within 1-3 business days after the package leaves our fulfillment facility.
Please Note: Transit times per carrier are not guaranteed – HomeoPet is not responsible should the carrier be experiencing delivery delays.
You may cancel your order within 1 hour by calling our toll-free number at 800 555 4461. Unopened products may be returned for a refund within 30 days of purchase. Shipping fees are non-refundable.
We have compiled an FAQ to help answer some of the more common questions asked about our Delivery & Returns Policy. If for any reason you don’t find what you’re looking for, please feel free to contact us or drop us an email with your questions. One of our customer support staff will do their very best to address your query. Alternatively, you can call us on our Toll-Free number which you will find at the top right of our homepage or click here for more details.